Frequently Asked Questions

Here are answers to some of the most commonly asked questions about the venue, including entry policies, seating, and amenities.

What Time Do Doors Open at Paycom Center?

Doors at Paycom Center generally open 60 to 90 minutes before the scheduled start of an event. For Oklahoma City Thunder games, doors usually open 90 minutes early, while concerts often open 60 minutes before the event.

Is Paycom Center Cashless?

Yes, Paycom Center is a completely cashless venue. All purchases, including concessions, merchandise, and parking, must be made using credit cards, debit cards, or mobile payment methods such as Apple Pay or Google Pay.

Can I Bring a Bag Into Paycom Center?

Paycom Center enforces a strict small-bag policy. Bags larger than 6″ x 9″ x 2″ are not permitted, and this restriction includes clear bags.